Your Most Trusted Friend in Professional Dog walking and Pet sitting since 2008
Dog walking * Pet Sitting * Overnights * Puppy Care * senior dog special needs care * Exotic & small animal care * Bird and Fish care * Pet Taxi * House & Plant care
Pets can be unpredictable, so who is experienced enough to think outside the box and step up for your pets' well-being when more is required than the straightforward care? Who will take care of them and your house as if you were still at home?
That's what KSR Pet Care pledges to do.
Our main service area lies in McLean/ Tyson's Corner, Vienna and Falls Church, VA
What To Expect From Us?
We achieve high quality, customized care to our clients by:
Superior management control: our managers are always present at new client consultations to moderate the meeting with the dog walkers/ pet sitters and the client. It also allows the client to ask all the questions they have about our service, our policies and their comfort level meeting their actual sitters before starting service. Managers come prepared with lots of questions for the client too.
Dedicated staff selection: we hire people we know, we conduct a lengthy application process by phone followed by in-person interviews in which at the minimum 2 senior managers are involved. We also do a criminal background check and professional reference check. Field staff are selected for their maturity, flexibility, team work spirit, passion for animals, common sense and joy to help others.
Quality Control: Managers perform quality checks on field staff on a regular basis and also have experience doing walks and other field work themselves as well as conduct shadow visits for dog walkers and pet sitters
Proper in-person introduction: All field staff gets introduced to a new client house before starting service, either through a new client consultation or shadow visit. We stand behind our policy that pets and humans alike are more prepared, feel more comfortable when they have met before. We have followed this principle since our first day of business in 2008.
Excellent customer service: we are a 4 staff office team. Phones and emails get answered during regular office hours and an on-call manager after hours is available for emergencies and last minute updates.
Customized care and detailed care instructions, which are gathered through our initial client registration form but also at the new client consultation where our manager comes prepared with a list of questions. Our office manager and assistant are responsible in keeping our client and pet profiles up-to-date.
Targeted service area: we focus on local clients first and stay within a geographically smaller service area. Our main HUB is McLean with Falls Church and Vienna in second. It allows us to provide better last minute, emergency and the high quality care our clients expect.
1 + 1 = 1
There is no additional fee for extra pets of the same family. We only charge for our time.
Why a Professional service?
Professional pet sitters do more than providing your pet with food and water while you are away from home. They also spend quality time with your pet, make efforts to learn more about specific behaviors, help with training if wanted, give him/her exercise, and know how to tell if your pet needs veterinary attention. They also have a professional team behind them who will assist where needed. No pet is left stranded - ever!
Sign up with us today
Looking for Peace of mind when you are out to work or on travel? Register with us today. There is no obligation attached to your registration. We need detailed information where you live and who your pets are so we can select the best possible sitter or dog walker for your household on our team. Get started today, fill out our registration form and we will get back to you within 24 hours.